In our recent webcast “Influence-Ability: Turing Observation into Action” we discussed some of the most common frustrations we face when trying to compel others to action. The value of influence is in overcoming these challenges:
The two elements to overcoming these challenges and becoming more influential are analysis and adaptation.
Analysis// What is it that I need? Who are the major players involved? How am I going to interact with them?
This element of influence is self-reflection and situation awareness. It is important to understand personal blind spots and areas of weakness. It is also important to understand your own communication style and how you are going to communicate with others around you. If you are unable to access your self or identify your own blind spots it may be necessary to ask your confidants. You must understand yourself as the basis of influence. If is also important to understand the message that you are attempting to communicate and the people to whom you are speaking.
Adaptation// What do I do know? How can I get them to understand? How can I get them to hear me differently?
If you are able to analyze each situation and yourself accurately the challenge that may arise is adapting your communication and interaction style accordingly. In order to effectively influence those around you, it is necessary to master interpersonal acumen. Interpersonal acumen is defined as the degree to which an individual is able to alter his/her behavior to the needs and preferences of others.
The merging of these two elements is the foundation of effective influence. The question that remains is: How will your analysis help you adapt?
