Our consulting approach promises cost-beneficial and targeted solutions that help to facilitate the variety of human capital management issues faced by our clients. For every consulting engagement, we promise the following:
SPI evaluates the situation:
- Assessment and evaluation of employee concerns and prediction for organizational readiness for change
- Facilitation of workgroups to gather information, address issues, and present recommendations
- Assistance in developing a transition communication strategy for leaders to effectively address concerns and ‘make the case’ for change
- Support for the implementation of the communication strategy
- Consultation with executives and leaders on the organizational development issues identified
SPI measures success:
- Acceptance by all offices of a change management strategy and operational plan
- Operational support for the organizational changes measured through surveys, individual interviews, and/or focus groups
- An understanding on the part of staff of the need for cross-functional coordination, cooperation, and communication
- Feeling among staff that the offices can be successful in this new organizational structure measured through surveys, individual interviews, and/or focus groups. Employees feel that their opinions and ideas are valued and that they are part of the solution of a successful transition.
SPI supports implementation plans that align with the measures for success:
- Establishment of clear milestones
- Definition of realistic measures of success
- Assessment of the barriers to making organization changes happen
- Solicitation and incorporation of staff input in a comfortable, creative environment
- An ongoing communication process, including information and insight into how this effort will be different from other efforts
- A follow-up process to address key issues identified during the assessment process
- “WIIFM” for employees – what is in it for employees to help implement these transition plans
- Lessons learned from previous organizational change initiatives – what has worked and what has not.
